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HP Hardware Diagnostic Utility
HP Hardware Diagnostic Utility Descritpion: The HP Hardware Diagnostic Utility was created to help users easily troubleshoot and correct commonly experienced printer hardware usage problems and error conditions such as:
Original (document feeder) Jam
Out of Paper
This updated version of the HP Hardware Diagnostic Utility now includes support for USB and network connected printers.
If you are using a USB connection, HP recommends that you install the HP driver software prior to using the Hardware Diagnostic Utility in order to get the full benefit of the utility. Network connected devices do not need a driver installed to take full advantage of this utility.
Follow the on-screen instructions to run the utility.
Vista, WindowsXP(64bit), win7
HP Hardware Diagnostic Utility free download